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Vintage Elegance Meets Powerful, Modern Audio

Experience the fusion of timeless elegance and modern audio innovation with the JBL Authentics 500. Perfect for the discerning audiophile, this speaker offers an unrivalled listening experience with Dolby Atmos® sound. Enriched with modern, convenient features like Wi-Fi, Bluetooth, and voice assistant capabilities, all in a beautifully retro package.

RETRO DESIGN WITH DOLBY ATMOS® MUSIC PERFORMANCE

Fill any room with cutting-edge sound and striking retro style with the JBL Authentics 500. From its Quadrex grille to its custom leather-like enclosure, the speaker was inspired by JBL’s iconic 1970s designs, updated for the 21st century with the latest sound and control technologies. Immerse yourself in high-definition lifelike sound with Dolby Atmos® Music thanks to the Authentics 500’s aluminium tweeters and patented SlipStream™ bass port. With Google Assistant and Amazon Alexa available simultaneously*, you can play your favourite music, control your smart home devices, and more, hands-free, using just your voice.

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General Features

Superb sound and performance

270 watts of 3.1 channel sound, with virtual Dolby Atmos® create a lifelike musical experience that makes you feel like you’re hearing your music live. Three 2.5mm tweeters and three 2.75” midrange woofers provide so much clarity that every detail of your favourite song sounds brand new, while a 6.5” down-firing subwoofer and the patented SlipStream™ bass port guarantee incredible deep bass.

Inspired by retro design

The JBL Authentics 500 delivers the iconic style inspired by classic JBL heritage designs, for a look that complements any room, easily filling even the largest space with superior JBL sound. The speaker’s premium aluminium frame, custom leather-like enclosure, and reimagined Quadrex grille really show the attention we paid to each visual detail, right down to the special JBL signature pattern surrounding the down-firing woofer.

Music streaming services via built-in Wi-Fi

Experience everything from podcasts to internet radio in stunning high definition. Or stream music through AirPlay, Alexa Multi-Room Music (MRM), Chromecast built-in™, and Spotify Connect and leave the room or take a call without the music being interrupted. The Wi-Fi connection ensures your speaker gets automatic software and feature updates.

Voice assistants*, simultaneously on one device.

Google Assistant and Amazon Alexa are available simultaneously*. This gives you the most freedom and convenience to control more smart home devices, play from more music streaming services, and get the most hands-free help from either assistant at any given time.

Seamless Bluetooth pairing

Seamlessly share playlists by pairing the JBL Authentics 500 with any Bluetooth devices.

Intuitive controls and JBL One App

Personalise your audio with intuitive on-speaker controls that adjust volume, bass, and treble levels. Use Alexa or Google Assistant to control your device with your voice. Or use the JBL One app for even more options to customise EQ, settings, and find your new favourite song using the integrated music services.

Multi-room playback

Place multiple JBL Authentics speakers throughout your home for your next gathering. Using the Google Home app or Amazon Alexa app, you can set the mood in every room by connecting two or more speakers to a single playlist and get everybody moving to the same beat

Automatic self tuning

Get great sound anywhere you want. The speaker automatically calibrates and optimises audio performance for every location each time you power it up.

Made in part with recycled materials

The Authentics 500 speaker is made with 100% recycled fabric, 85% recycled plastics and 50% aluminium, and comes in a FSC-certified carton box printed with soy ink.

#Availability of Dolby Atmos Music may depend on subscription plan.

*Amazon Alexa and Google Assistant may not be available in all countries or languages. Availability, features, and functionality may vary.

Please check here for your country/language: https://www.jbl.com/services-availability

What’s in the box:

  • 1x JBL Authentics 500
  • 1x Power cable
  • 1x Quick start guide
  • 1x Safety sheet
  • 1x Warranty card

Key Specifications

Technical Specifications

  • Model: Authentics 500
  • Sound system: 3.1 & Dolby Atmos Music
  • Power supply: 100 - 240V AC, ~ 50/60Hz
  • Total speaker power output (Max @ THD 1%): 270W
  • Transducer: 3 x 25mm Al dome tweeter + 3 x 2.75” midrange + 6.5” subwoofer
  • Networked standby power: < 2.0 W
  • Operating temperature: 0 °C - 45 °C

Audio Specifications

  • Frequency response: 40Hz - 20kHz (-6dB)
  • Audio inputs: 1 Audio in, Bluetooth/WIFI, Ethernet and USB (USB playback is available in US version. For other versions, USB is for Service only.)

USB Specifications

  • USB port: Type C
  • USB rating: 5V DC, 1A
  • Supporting formats: mp3,WAV
  • MP3 codec: MPEG 1 Layer 2/3, MPEG 2 Layer 3, MPEG 2.5 Layer 3
  • MP3 sampling rate: 16 - 48 kHz
  • MP3 bitrate: 80 - 320 kpbs

Wireless specifications

  • Bluetooth version: 5.3
  • Bluetooth prole: A2DP 1.3.2, AVRCP 1.5
  • Bluetooth transmitter frequency range: 2400 MHz - 2483.5 MHz
    Bluetooth transmitter power: <17 dBm
  • Wi-Fi network:IEEE 802.11 a/b/g/n/ac/ax (2.4GHz/5GHz)
  • 2.4G Wi-Fi transmitter frequency range: 2412 - 2472 MHz (2.4 GHz ISM Band, USA 11 Channels, Europe and others 13 Channels)
  • 2.4G Wi-Fi transmitter power: <20 dBm
  • 5G Wi-Fi transmitter frequency range: 5.15 - 5.35GHz, 5.470 - 5.725GHz, 5.725 - 5.825GH
  • 5G Wi-Fi transmitter power: <23 dBm

Dimension Specifications

  • Dimensions (W x H x D): 447 x 240 x 255.7 mm / 17.60” x 9.45” x 10.07”
  • Weight: 7.8 kg / 17.20 lbs
  • Packaging dimensions (W x H x D): 515 x 322 x 315 mm / 20.3” x 12.7” x 12.4”
  • Packaging Weight: 11.4 kg / 25.1 lbs


SHIPPING & RETURN

SHIPPING

All orders ship within the next 1-3 working days for local (Singapore) delivery. If you have placed the order over the weekend, the package may not ship until the following Tuesday of the coming week. No International Deliveries available.

Do note that Sundays, Saturdays, and Public Holidays are non-working days.

HOW DO I CANCEL MY ONLINE ORDER?

Please call us at +65 8539 4924 or email us at enquiry@imssg.com, so we can assist you with cancelling your order before the product is shipped out.

I ACCIDENTALLY PUT IN THE WRONG SHIPPING ADDRESS! HOW CAN I CHANGE THAT?

Please call us at +65 8539 4924 or email us at enquiry@imssg.com and have your order confirmation number ready. If the order hasn’t shipped already, we will happily change the address for you.



RETURNS / EXCHANGES

HOW DO I RETURN OR EXCHANGE MY ORDER?

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

Let us know if you prefer a refund or exchange.

Refunds will be made via bank transfer to the bank of your choosing.

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

In the event that a return needs to be made, contact us within 7 days of delivery (including weekends) and we’ll furnish you with the necessary details required for the return. Do note that returns should be shipped back within 14 days of delivery (including weekends), and that buyers will have to bear the return shipping costs. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions.

CAN I RETURN MY SPEAKER TO YOU IF I BOUGHT THEM FROM A RETAIL STORE?

If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns.

WARRANTY

We offer a 1-year Limited Warranty for Manufacturer’s Defects. See details here. If you believe you have received a defective product upon arrival, please contact us immediately at +65 8539 4924 or email enquiry@imssg.com for further instructions.

FREQUENTLY ASKED QUESTIONS ABOUT THE JBL AUTHENTICS 500

IS THE JBL AUTHENTICS 500 A PORTABLE SPEAKER, OR DOES IT NEED TO BE PLUGGED IN?

The JBL Authentics 500 is designed for stationary use in homes. It is not battery-powered and needs to be connected to a power source to work. This setup ensures top-notch audio quality for your living space.

WHAT IS THE OUTPUT POWER AND SOUND QUALITY OF THE JBL AUTHENTICS 500?

The JBL Authentics 500 has 270 watts of 3.1 channel sound output, enhanced by virtual Dolby Atmos®. It's engineered to provide a rich and encompassing sound experience, maintaining JBL's renowned standard for detailed highs and rich bass with its finely tuned tweeters and woofers.

DOES THE JBL AUTHENTICS 500 SUPPORT WI-FI CONNECTIVITY FOR STREAMING MUSIC?

The JBL Authentics 500 is equipped with Wi-Fi capabilities. This feature lets you stream audio through various services like AirPlay, Chromecast, Alexa MRM, and Spotify Connect. Additionally, the speaker's Wi-Fi connection facilitates regular updates to software and features, enhancing your overall listening experience.

CAN I CONNECT MY SMARTPHONE OR OTHER DEVICES TO THE JBL AUTHENTICS 500 VIA BLUETOOTH?

The JBL Authentics 500 supports Bluetooth 5.3, making it simple to wirelessly connect your smartphone, tablet, or other Bluetooth-enabled devices. This feature allows you to stream your favourite music or podcasts directly from your device to the speaker with ease.

CAN I PAIR MULTIPLE JBL AUTHENTICS 500 SPEAKERS FOR A MULTI-ROOM AUDIO EXPERIENCE?

Yes, the JBL Authentics 500 can be paired to create a multi-room audio setup. You can also pair it with other speakers in the series like the Authentics 300 or Authentics 200. Simply use the Google Home or Amazon Alexa apps to synchronise the speakers throughout your home to create a cohesive and immersive audio experience.

Customer Reviews

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S
Simon
superlike

recommended this 500 model. very nice sound quality with bass. got dobly atmos. bought in Apr with promo price. worth it. Thanks JBL